Paying for your health care

Oak Orchard Health makes it simple for you to pay for your health care. If you have insurance, you must present your current insurance card at the time of your visit. Co-pays and self-payments are due at the time of service. Our sliding fee scale makes sure you can still get the health care you need regardless of income or insurance status. This program offers patients discounts on services based on family size and annual income. Patients approved for the Sliding Fee Program must also pay their co-pay at the time of the visit.

Forms of payment accepted

  • Most private health insurance and managed care plans
  • Public health insurance (Medicare, Medicaid, Child Health Plus)
  • Cash, check, credit/debit card
  • Sliding fee scale, based on family size and income

Uninsured?

We can help you enroll in health insurance coverage. It’s easier than ever, and we have an insurance enroller right here to help you figure things out if you don’t have insurance. Just call (585) 637-3905 and ask for a facilitated enroller at your nearest Oak Orchard Health office or to make an appointment.

Billing questions?

Please call (585) 637-3905.

Oak Orchard Health accepts most insurance, including most plans from these insurers. This list may change over time, and not every Oak Orchard Health provider offers every insurance listed. To see whether we accept your insurance, contact your nearest Oak Orchard Health office.

Medical/Behavioral*†

Aetna
Beacon Health
BlueCross BlueShield of Western New York
Medicaid
Medicare
Cigna
Humana/TRICARE
EmblemHealth
Empire/
MVP
Univera
UnitedHealthcare
Excellus
Fidelis
Independent Health
UnitedHealthcare
YourCare Health Plan

Dental

Aetna
Cigna
Connection Dental
Delta Dental
DentaQuest
Excellus
Guardian Dental
Health Economics
Healthplex Dental
Liberty Dental

Medicaid
Medicare
MetLife
United Concordia
UnitedHealthcare

Vision**

Aetna
Elderwood Plan
MLTC
Excellus
Fidelis (Davis Vision)
Kalos (Long-Term Care Plan)
Medicaid
Medicare
MVP
UnitedHealthcare Secure Horizons (Out of Network)
YourCare
Workers’ Compensation

*If you select Oak Orchard Health as your medical home, one of our physicians must be listed as your primary care physician with your insurance company. If you do not provide this information to your insurance company, then you will be responsible in full for your bill from Oak Orchard Health.

†Diabetic Education and Nutritional Services also works with most insurances on this list.

**The copay for your Vision appointment would be considered a specialist copay and not a primary care physician copay.

Forms and Documents

Click the link below to download and fill out the form on your computer, then print it and either fax it to (585) 637-2375 or bring it with you to your appointment. Or, simply print the form, fill it out by hand and fax or bring it to your appointment.

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If you need more information about our Patient Portal click the button below.

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