Contact Us

Please do not use this form if it is an urgent matter. In the case of an emergency, call 911.

If you have medical questions or need a refill, please call Oak Orchard Health at (585) 637-3905. Our call center is open from 8 am – 8 pm Monday to Thursday, 8 – 5 PM on Friday, and 8 AM to noon on Saturday.

We will be happy to direct your call to the appropriate group. If you’d like to request a refill or an appointment, you can also use the patient portals. Click here for easy access.

Please use the form below to submit general questions. We will respond within 48 hours during business hours, Monday to Friday 8 AM to 5 PM. Please DO NOT use this for appointment changes, refills, or any medical-related inquiries.

Please note: Confidential, personal or medical information is not to be entered into this form. Do not use this form for medication refill requests. And most importantly, this form should not be used for medical emergencies.

Contact Us

Please do not use this form if it is an urgent matter. In the case of an emergency, call 911.

Please note: Confidential, personal or medical information is not to be entered into this form. Do not use this form for medication refill requests. And most importantly, this form should not be used for medical emergencies.

To improve patient care, Oak Orchard Health will move to a single medical record system. With this move, you will have access to a new patient portal. Starting on July 24th, 2023 this patient portal will not be accessible. All your information will be moved to the new patient portal.

You can access the new patient portal on July 24th by clicking the button below.