Paying for your health care
Oak Orchard Health makes it simple for you to pay for your health care. If you have insurance, you must present your current insurance card at the time of your visit. Co-pays and self-payments are due at the time of service. Our sliding fee scale makes sure you can still get the health care you need regardless of income or insurance status. This program offers patients discounts on services based on family size and annual income. Patients approved for the Sliding Fee Program must also pay their co-pay at the time of the visit.
Forms of payment accepted
- Most private health insurance and managed care plans
- Public health insurance (Medicare, Medicaid, Child Health Plus)
- Cash, check, credit/debit card
- Sliding fee scale, based on family size and income
Uninsured?
We can help you enroll in health insurance coverage. It’s easier than ever, and we have an insurance enroller right here to help you figure things out if you don’t have insurance. Just call (585) 637-3905 and ask for a facilitated enroller at your nearest Oak Orchard Health office or to make an appointment.
Billing payment and questions?
If you have any billing questions or need to make a payment, please call 585-637-3905.
Oak Orchard Health accepts most insurance, including most plans from these insurers. This list may change over time, and not every Oak Orchard Health provider offers every insurance listed. To see whether we accept your insurance, contact your nearest Oak Orchard Health office.
Medical/Behavioral*†
| Aetna Beacon Health BlueCross BlueShield of Western New York Medicaid Medicare |
Cigna Humana/TRICARE EmblemHealth Empire/ MVP Univera |
UnitedHealthcare Excellus Fidelis Independent Health UnitedHealthcare YourCare Health Plan |
Dental
|
Aetna Cigna Connection Dental Delta Dental DentaQuest |
Excellus Guardian Dental Health Economics Healthplex Dental Liberty Dental |
Medicaid Medicare MetLife United Concordia UnitedHealthcare |
Vision**
| Aetna Elderwood Plan MLTC Excellus Fidelis (Davis Vision) |
Kalos (Long-Term Care Plan) Medicaid Medicare MVP |
UnitedHealthcare Secure Horizons (Out of Network) YourCare Workers’ Compensation |
*If you select Oak Orchard Health as your medical home, one of our physicians must be listed as your primary care physician with your insurance company. If you do not provide this information to your insurance company, then you will be responsible in full for your bill from Oak Orchard Health.
†Diabetic Education and Nutritional Services also works with most insurances on this list.
**The copay for your Vision appointment would be considered a specialist copay and not a primary care physician copay.
Forms and Documents
Click the link below to download and fill out the new patient registration form and either fax it to (585) 637-2375 or bring it with you to your appointment.
Log into our portal by clicking the button below. Enter your username and password and be sure to bookmark or add the site to your favorites in your browser for quick access later.
If you need more information about our Patient Portal click the button below.
