Billing and Insurance

Billing and Insurance

Paying for your Health Care

At Oak Orchard Health, we make paying for your health care easy. If you have any questions about insurance or payment, or you don’t have insurance, we have an insurance enroller right on premises to help you and answer any questions. We also offer a sliding fee scale to make sure that low income or lack of insurance is not a barrier to your health care.

We accept the following forms of payment:

  • Most private health insurance and managed care plans

  • Public health insurance (Medicare, Medicaid, Child Health Plus)

  • Cash, check, credit/debit card

  • Sliding fee scale, based on family size and income.

  • We can help you enroll in health insurance coverage. Now, it’s easier than ever!

Call (585) 637-3905 and ask for a facilitated enroller for more information.
Co-pays and self-payments are due at the time of service.

Billing questions?
Please contact our Patient Accounts Specialist, Janet Mignano at (585) 637-3905 ext. 255.

Accepted Insurances

If your insurance company is not listed, please contact us at (585) 637-3905.

Medical/Dental insurances:

  • Aetna

  • BC Option

  • Child Health Plus

  • Community Blue Medicaid Managed Care, Child Health Plus and Family Health Plus

  • Delta Dental

  • Dentaquest

  • Emblem Health – GHI

  • Empire Plan

  • Excellus BCBS – Blue Cross Blue Shield of Rochester

  • Fidelis Care

  • Guardian Dental

  • Health Economics Dental

  • Health Now (BCBSWNY and Community Blue)

  • HealthPlex

  • Independent Health / NOVA

  • Medicaid

  • Medicare

  • Metlife Dental

  • MVP/ MVP Gold/ MVP Option

  • Premire Option

  • Tricare/Champus

  • United Health Care (Medical and Dental)

  • United Health Care Primary with Medicaid Secondary (Vision)


Vision accepted insurances:

  • Aetna

  • Blue Choice Option Child Health Plus

  • Child Health Plus

  • Elderwood Health Care Plan MLTC

  • Excellus Blue Cross Blue Shield of Rochester

  • Excellus Essential Plans

  • Excellus Univera Senior Choice

  • Fidelis Healthcare with Davis Vision

  • Kalos (long term care plan)

  • Medicaid

  • Medicare

  • MVP/ MVP Gold/ MVP Option

  • Premier Option

  • United Health Care Medicare Supplement

  • United Health Care (primary) with Medicaid (Secondary)

  • Workers Compensation

  • YourCare

  • Sliding Scale

Forms and Documents


Click on the link below and download to your computer in order to fill out the form electronically. From there, you can print, and bring it to your appointment. Or, simply print the form, fill it out by hand to bring to your appointment.


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